The Next Wave of Hospital Innovation to Make Patients Safer. 2016
High-Reliability Health Care: Getting There from Here., Chassin and Loeb. The Joint Commission. 2013
Creating a fractal-based quality management infrastructure. Pronovost and Marsteller, Hournal of Health Organization and Management. 2014
The Savings Illusion – Why Clinical Quality Improvement Fails to Deliver Bottom-Line Results. Rauh, S.S.; Weinstein, J.N., NEJM. 2011
Collective Mind in Organizations: Heedful Interrelating on Flight Decks. Weick, K.E., et al. Administrative Science Quarterly. 1993
Some Characteristics of High-Reliability Organizations. Roberts, K.H. Organization Science. 1990
